Getting Started
At Northlake Behavioral Health System, we understand that seeking help for a behavioral or mental health concern can be an intimidating process. We dedicated ourselves to ensure our admissions team makes this transition as efficient and stress-free as possible. We respect everyone who seeks our care and acknowledge that each client has a unique mental health experience and will be treated with empathy, compassion and integrity.
Getting Started
At Northlake Behavioral Health System, we understand that seeking help for a behavioral or mental health concern can be an intimidating process. We dedicated ourselves to ensure our admissions team makes this transition as efficient and stress-free as possible. We respect everyone who seeks our care and acknowledge that each client has a unique mental health experience and will be treated with empathy, compassion and integrity.
Experienced Staff
You should expect to be asked about what symptoms you are experiencing and about your psychiatric and medical history. Our staff will determine the appropriate level of treatment.
When you call or visit for an assessment, you will be greeted by our professional intake team.
A nurse will provide a medical screening. Your privacy will be respected and all information will be completely confidential. The assessment process usually takes 30-45 minutes, however if you are admitted to the hospital this process may take longer.
Our admissions department is the gateway for all services offered at Northlake. We are available 24 hours a day 7 days a week to assist you. Your initial call to us will be information gathering, to determine how we can best meet your needs.
A follow-up appointment may be necessary which will be scheduled at a time that is convenient for you and/or your loved one. We will work with you to determine the best course of treatment and coordinate future appointments as needed at one of our programs or another agency that will best meet your needs.
If you are experiencing a psychiatric emergency we ask that you immediately dial 911 and seek emergency treatment. If you are interested in being admitted from the emergency room to one of our specialized programs, simply inform the hospital that you would like a referral sent to Northlake.
Call us now at 985-626-6300
Items to Bring
If you are accepted into one of our inpatient programs, listed below are approved items to bring:
- Photo ID and insurance info
- List of current medications/dosages
- List of phone numbers
- Please bring no more than three (3) days worth of clothing during your stay
- Comfortable slip-on shoes or slippers
- No strings, shoe laces, or inappropriate clothing logos; no metal linings in clothing (including underwire bras)
- Grooming and personal hygiene supplies should not include alcohol ingredients, should not contain glass mirrors, and should not be in glass containers. Grooming supplies should be at a minimum (for example foundation, eye shadow, lipstick).
- Jewelry should be removed. This includes body piercings.
- Leisure materials are recommended including books and word games.
Prohibited Items
Items not allowed at Northlake
(not an all-inclusive list, items brought that are deemed unsafe will be sent with your loved one or secured and returned upon the time of your discharge)
- Weapons of any kind
- Alcohol or any drug related paraphernalia
- Razors or scissors
- Glass or mirrors
- Picture frames
- Needles
- Pins
- Aluminum cans
- Keys
- Makeup
- Lighters, matches
- Spiral notebooks
- Pencil sharpeners
- Hair clips
- Money over five dollars (no coins)
- Electronic equipment and musical instruments are not allowed. These include cellphones, laptops, tablets, MP3 players, and cameras.
- Any valuable jewelry
SCHEDULE AN ASSESSMENT